Clearly defines patient rights (dignity, privacy, informed consent) and responsibilities (providing accurate health info, following medical advice).
Guarantees healthcare services to all patients regardless of gender, caste, religion, economic status, or disability.
Ensures strict hygiene, sanitation, and infection control measures for patient safety.
Promotes clear, upfront information about costs and fees, along with affordable payment options and transparency.
Provides a safe, healthy, and supportive work environment for all hospital employees, with training in handling emergencies.
Ensures no discrimination in hiring, treatment, or care based on caste, ethnicity, gender, religion, or disability.
Protects patient medical records and personal information from misuse, in line with privacy laws.
Ensures that emergency medical care is provided to all patients without delay, regardless of their ability to pay.
Provides a clear, open system for patients and staff to give feedback or lodge complaints, with a process for fair resolution.
Supports regular training and learning opportunities for doctors, nurses, and staff to stay updated with best practices.
